Creation of EHR Episodes is not possible

Incident Report for DocPlanner

Resolved

This incident has been resolved.

Posted Dec 03, 2025 - 19:47 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 03, 2025 - 19:46 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 03, 2025 - 19:04 CET

Update

We are continuing to investigate this issue.

Posted Dec 03, 2025 - 18:48 CET

Investigating

We are currently investigating this issue.

Posted Dec 03, 2025 - 18:48 CET

This incident affected: SaaS (SaaS: Poland, SaaS: Italy, SaaS: Turkey, SaaS: Czech Republic, SaaS: Spain, SaaS: Brazil, SaaS: Mexico, SaaS: Colombia, SaaS: Chile, SaaS: Peru, SaaS: Argentina, SaaS: Portugal, SaaS: Germany).