Heavy performance problems

Incident Report for DocPlanner

Resolved

This incident has been resolved.

Posted Sep 23, 2022 - 16:35 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 23, 2022 - 16:00 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 23, 2022 - 15:42 CEST

Investigating

We are currently investigating this issue.

Posted Sep 23, 2022 - 15:32 CEST

This incident affected: Marketplace (Marketplace: Brazil, Marketplace: Chile, Marketplace: Argentina, Marketplace: Colombia, Marketplace: Peru) and SaaS (SaaS: Brazil, SaaS: Colombia, SaaS: Chile, SaaS: Peru, SaaS: Argentina).