Intermittent Slowness and Request Failures

Incident Report for DocPlanner

Resolved

This incident has been resolved.
Posted May 29, 2026 - 14:31 CEST

Identified

In Noa Evidence latency of responses from Azure OpenAI models have spiked to the point that we have an increasing amount of Chat Cancelled Out errors over p1, p2 and p3.

This may impact other products and regions.
Posted May 29, 2026 - 14:04 CEST

Investigating

Some users may be experiencing slow response times or cancelled requests.
Posted May 29, 2026 - 13:44 CEST
This incident affected: Noa Notes (Noa Notes: Spain, Noa Notes: Mexico, Noa Notes: Brazil, Noa Notes: Germany, Noa Notes: Italy, Noa Notes: Poland, Noa Notes: Portugal, Noa Notes: Czech Republic, Noa Notes: Turkey, Noa Notes: Colombia, Noa Notes: Chile, Noa Notes: Peru, Noa Notes: Argentina).