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Incident Report for DocPlanner

Resolved

This incident has been resolved.
Posted Sep 04, 2025 - 21:37 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 04, 2025 - 21:31 CEST

Investigating

We are experiencing a delay in generation of summaries in LATAM, worse case scenario is 10m
Posted Sep 04, 2025 - 21:23 CEST
This incident affected: Noa Notes (Noa Notes: Brazil, Noa Notes: Colombia, Noa Notes: Chile, Noa Notes: Peru, Noa Notes: Argentina).
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