Slowness of the SaaS in South America

Incident Report for DocPlanner

Resolved

This incident has been resolved.

Posted May 12, 2025 - 18:11 CEST

We are continuing to monitor for any further issues.

Posted May 12, 2025 - 18:06 CEST

A fix has been implemented and we are monitoring the results.

Posted May 12, 2025 - 18:06 CEST

The issue has been identified and a fix is being implemented.

Posted May 12, 2025 - 18:06 CEST

We are currently investigating this issue.

Posted May 12, 2025 - 16:16 CEST

This incident affected: SaaS (SaaS: Brazil, SaaS: Colombia, SaaS: Chile, SaaS: Peru, SaaS: Argentina).