Noa Notes - Integrations - South America service degradation

Incident Report for DocPlanner

Resolved

This incident has been resolved.
Posted Sep 14, 2026 - 20:46 CEST

Monitoring

We have identified the issue and deployed a fix. Our team is actively monitoring the platform to ensure full stability is restored. We apologize for any inconvenience this may have caused.
Posted Sep 14, 2026 - 20:41 CEST

Investigating

Some users may experience errors or longer-than-usual processing times when generating notes and summaries. Our team is aware of the issue and is actively investigating. We apologize for the inconvenience and will provide updates as soon as more information is available.
Posted Sep 14, 2026 - 20:35 CEST
This incident affected: Noa Notes (Noa Notes: Brazil, Noa Notes: Colombia, Noa Notes: Chile, Noa Notes: Peru, Noa Notes: Argentina).