SaaS SA is experiencing and higher than usual error rate

Incident Report for DocPlanner

Resolved

This incident has been resolved.
Posted Jun 16, 2025 - 19:23 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 16, 2025 - 19:03 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 16, 2025 - 19:00 CEST

Investigating

We are currently investigating this issue.
Posted Jun 16, 2025 - 18:59 CEST
This incident affected: SaaS (SaaS: Brazil, SaaS: Colombia, SaaS: Chile, SaaS: Peru, SaaS: Argentina).