Integration Notification Delays – EU Webhooks

Incident Report for DocPlanner

Resolved

Between 23:00 CET and 09:45 CET, we experienced delays in processing Integration API webhook notifications, affecting EU-based integrators. The issue has since been resolved, and all delayed notifications were successfully processed after 09:45 CET.
Our team will work on implementing preventive measures to avoid similar issues in the future.
Posted Apr 15, 2025 - 23:00 CEST