Brazil is experiencing big delays (>1h) in the synchronization between Marketplace and SaaS.

Incident Report for DocPlanner

Resolved

This incident has been resolved.
Posted Nov 24, 2021 - 23:30 CET

Monitoring

Synchronization is back up and running. The systems are slowly catching up with messages from two hours ago.
The team is keeping an eye on it until the systems are back up to date.
Posted Nov 24, 2021 - 20:17 CET

Investigating

We are currently investigating this issue.
Posted Nov 24, 2021 - 19:33 CET
This incident affected: Marketplace (Marketplace: Brazil) and SaaS (SaaS: Brazil).