Search capabilities degradation

Incident Report for DocPlanner

Resolved

The issue has been fully resolved.
Posted Oct 06, 2026 - 17:24 CEST

Monitoring

Our team has rolled out a fix and confirmed that the service is now available.

We apologise for any inconvenience this may have caused and appreciate your patience and understanding.
Posted Oct 06, 2026 - 17:18 CEST

Identified

Some users may experience issues when using search in the Marketplace, such as search not loading or returning errors. Our team is actively investigating and working to restore full functionality as soon as possible. We apologize for the inconvenience and will share further updates as more information becomes available.
Posted Oct 06, 2026 - 16:53 CEST
This incident affected: Marketplace (Marketplace: Poland, Marketplace: Italy, Marketplace: Turkey, Marketplace: Czech Republic, Marketplace: Spain, Marketplace: Brazil, Marketplace: Mexico, Marketplace: Chile, Marketplace: Argentina, Marketplace: Colombia, Marketplace: Peru, Marketplace: Portugal, Marketplace: Germany).