Noa Notes summary generation slowness in Central and South America.

Incident Report for DocPlanner

Resolved

This incident has been resolved.

Posted Jul 16, 2026 - 17:42 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 16, 2026 - 17:38 CEST

Investigating

We are experiencing longer summary generation times. The team is investigating

Posted Jul 16, 2026 - 17:30 CEST

This incident affected: Noa Notes (Noa Notes: Mexico, Noa Notes: Brazil, Noa Notes: Colombia, Noa Notes: Chile, Noa Notes: Peru, Noa Notes: Argentina).