Noa Notes Generation Issues in Mexico and South America

Incident Report for DocPlanner

Resolved

This incident has been resolved.

Posted Jul 06, 2026 - 22:21 CEST

Monitoring

The fix has been released, we are monitoring.

Posted Jul 06, 2026 - 21:57 CEST

Identified

The issue has been identified and we released a fix already.

Posted Jul 06, 2026 - 21:56 CEST

Investigating

The team is currently investigating the issue.

Posted Jul 06, 2026 - 21:43 CEST

This incident affected: Noa Notes (Noa Notes: Mexico, Noa Notes: Brazil, Noa Notes: Colombia, Noa Notes: Chile, Noa Notes: Peru, Noa Notes: Argentina).