Resolved -
This incident has been resolved.
Oct 20, 22:09 CEST
Monitoring -
Full functionality has been recovered, we will keep monitoring.
Oct 20, 21:55 CEST
Update -
Noa Notes is operational again, no delays in transcription expected.
Marketplace is no longer partial out but it's still unstable, degraded performance.
We continue to cooperate with infrastructure provider (AWS) on mitigating the issue.
Oct 20, 19:52 CEST
Update -
Noa Notes' performance is affected, customers may expect significant delays in transcription.
We keep working with AWS Support on mitigating the issue.
Oct 20, 19:01 CEST
Update -
We have decided to temporarily shutdown Marketplace (patient part of service) to preserve full functionality for professionals using our SaaS.
We keep in contact with AWS to mitigate issue as fast as possible.
Oct 20, 18:17 CEST
Update -
We are being impacted by AWS N.Virginia region outage, we keep working to limit impact on customers - services are still unstable.
Oct 20, 16:38 CEST
Identified -
The issue has been identified and a fix is being implemented.
Oct 20, 16:16 CEST
Investigating -
We are currently investigating this issue.
Oct 20, 15:43 CEST